Shipping policy
Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped on weekends or public holidays.
Delivery Time
- UK delivery: 2–5 business days (estimated)
Please note that delays may occur during busy periods.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us at:
dodozaro@yahoo.com
We will assist you in locating your parcel.
Damaged in Transit
If your order arrives damaged, please refer to our Return & Refund Policy and contact us within 24 hours with photos.